Customer Testimonials
The service was excellent, Mr John was friendly, helpful and attentive, he did answer all my questions. The time for the service was fast and accurate. I’m happy with the dealership.
I purchased my F150 back in 2019 and had the best experience ever. The service department has done a great job. I have been taking my truck there for the last four years for the oil change service. This last time I came in for transmission issues, and Jackie was top notch. She delivered as promised, and so far, no issues with the transmission shifting. Great job, Maxwell Ford!
Awesome experience, I worked with Hunter and he made the whole experience fun, as less stressful as possible. Will be a repeat customer
Serhiy was a great help and very responsive to when inquiring about a new car!
I took my vehicle in to have all four tires replaced. They had a special going on. Ray Luna was my service advisor. He was really friendly and informative. Gave me options of tires with price ranges to make sure I pick the one that fit my budget and would give me the best performance. I especially liked how they sent a video showing the state of my brake pads and rotors. Ray and Jose, the service tech did an amazing job making me feel comfortable that they were servicing my vehicle.
Great experience with Ray Luna as the service advisor that handled the recent repair work that was needed on my truck. He listened to my descriptions of the problems that I reported and asked questions to make sure he understood all of my concerns. I really liked the video clip sent by the service technician that walked through his diagnosis of the problems and recommendations for repairs and parts replacement. I also like how a link to a web page was sent with descriptions of all recommended service items and their cost. Service items could be approved/disallowed on the ...
Thanks for the quick service. It was a short time in the waiting room. Thanks.
Went there for a tire, everyone was very friendly. Would recommend to my friends and family
Great service from the seller Hector. Always attentive and answering my questions
Needed extensive AC work. It was done quickly and was kept in the loop the entire time
Jackie is awesome and helped get us in and out as quickly as possible! Would highly recommend and will definitely use her all the time moving forward.
John Evan’s was incredibly helpful and made the process smooth. He gave me plenty of updates on my car and found cheaper parts for me.
Service advisor Andrew Sommerville listened to me while I described the problem. He put my car in line to be repaired even though I didn't have an appointment. To my surprise he put me into a rental car while mine was being repaired. Outstanding service.
Serhiy took care of my order and did an excellent job of communicating and making sure that I got the vehicle I wanted!
maxwell ford always does the best job, and works alongside me to find solutions! i drive all the way from san marcos to see them just because that's how great they are!
Very courteous, explained everything, very thorough. Waited a little longer than usual but I did not have an appointment
My experience at Maxwell Ford was great. Sales Consultant Cindy Beltran was very helpful in communicating with me over the phone due to the fact that I was out of town throughout the entire sales process. I didn’t run into any issues when negotiating prices or down payment and they were kind enough to hold my vehicle an entire week after purchasing so I could pick it up at my best convenience. Overall, I would definitely purchase another vehicle from Maxwell Ford in the future.
Megan was great. We ork explained in detail. Appears to be quality work. A bit pricey, but it's the dealer. Happy customer.
First time buyer at Maxwell Ford and had an amazing experience working with Cindy Beltran. She is so far the best and exceptional human. She did everything right from start to end. I would like to add that I was not looking to buy a Ford truck but She took her time and showed me what she had new and used it was a great experience 10/10 for Cindy highly recommend her. P.S. I was in the lot for a good while I saw other sales guys, but none bother to ask if we were helped or needed help. I ...
Great customer service , Great selection of trucks. Got the truck I wanted at a fair price
Eddie was a true professional from start to finish. We ordered a F250 Lariat from him. He always answered our questions effectively and timely. The dealership is first class. I would highly recommend them for your next purchase. Great Service
Positive experience. Happy with my choices and service l received from maxwell ford…
Jackie, my service advisor was very professional and great to work with. I recommend Maxwell Ford’s service department.
I had a great experience buying a Ford Maverick from Maxwell Ford - definitely recommend!
Mr. Pugmier was courteous, patient and professional. He explained what they would be doing and that the car would be out in an hour and it was . He informed me of what services would be due according to my warranty and that he would remind me the next time I came in. It was a pleasure working with him.
Great place with great service, recommend them, especially those who live down in Houston
Zach was great!
I got the truck I wanted at a fair price. The whole process was easy thanks to Sandra. I will certainly shop Maxwell ford in the future. I would highly recommend you do the same.
At Maxwell Ford, it's not just about selling cars—it's about understanding the unique needs and desires of each customer. As a dealership they went above and beyond to make the process easy and stress-free. Brett took the time to listen attentively and ask the right questions. I can confidently say that Brett is the epitome of a great person. His professionalism, expertise, and genuine care for his customers set him apart from other professionals and dealerships. If you're in the market for a new vehicle and want an stress-free experience, I highly recommend seeking out Brett ...
At Maxwell Ford, it's not just about selling cars—it's about understanding the unique needs and desires of each customer. As a dealership they went above and beyond to make the process easy and stress-free. Brett took the time to listen attentively and ask the right questions. I can confidently say that Brett is the epitome of a great person. His professionalism, expertise, and genuine care for his customers set him apart from other professionals and dealerships. If you're in the market for a new vehicle and want an stress-free experience, I highly recommend seeking out Brett ...
Amazing customer service!
I am extremely satisfied with every aspect of their buying process. Eric Lindquist, in particular, was very knowledgeable and very easy to work with. I’ve been searching all over for my Wildtrak, and was easily able to communicate with him. Deal was done in a matter of a few hours and I was on my way. Well run dealership. Thank you!
Really fast, kind and Honestly, thanks
Eddie was a real professional at every turn. He kept me informed of when my Vehicle would be ready. I would highly recommend him.
First time at this location, thank you to Ray for the great service!
Hector with sales has been very helpful and professional with the purchase of my new truck. Definitely recommending anyone looking for a new or pre owned truck to ask for Hector.
Oil change on Saturday. Jackie was great. Maxwell was busy but Jackie really did a great job
Words can't express how crucial it was to my business to get my truck up and running. I started 'burning rich' as my fuel filter and hose had sprung leaks shooting fluids on the truck's engine. I limped the truck in to Maxwell Ford's service department and was lucky enough to get Ray Luna as my service manager. He assured me that they would do all they could to get me up and running again. There were other issues that were found and regular maintenance that was done also. I received a call the next day advising ...
Great customer service
Had a great buying experience today. Max Villarreal was a great salesman. He made the car buying experience enjoyable and easy. He took time to explain all features of the Explorer with my wife. Would recommend if you are in the market go see Max! We were fortunate enough to complete the day (and deal)with Taylor Scott in finance who went through all extras with great detail and built the best add on package for my wife and I. Thanks again Ryan and Crystal A.
(Translated by Google) I feel very happy with the purchase of the truck thanks to Diana and Kiel helped us! (Original) Me siento muy feliz con la compra de la camioneta gracias a Diana y Kiel nos ayudaron!
Excellent service from Rocky! Quick, honest, and reliable!
Great experience! Diana was wonderful and helped me get just the car I was looking for!
Was pleasantly surprised nice waiting area good coffee Dillon was friendly and made me feel welcomed. Love the video they send you of what they are doing to your car. That was pretty neat and different from what I’ve experience at other shops.
Eddie and Mike with sales were very straightforward and to the point. No games. I will definitely buy from them again in the future.
I am extremely happy with the service I got at Maxwell Ford.
Staff was cordial and service went smoothly. Good experience.
I went in to take care of two recalls on my Edge. I would not give Ford many stars as it took two years to get brake parts. But Dillon at Maxwell was great. He said it might not be ready until the next day but I received both a text and a voice mail telling me my vehicle was ready that same afternoon. Great service!
Hector is pretty awesome! He helped me find my Tremor.
I bought my 2016 Audi A6 with Diana and she was absolutely amazing! I knew exactly what I wanted when I showed up so she got me taken care of quickly and efficiently. I had some minor mechanical issues once I brought it home but thanks to the warranty and Diana, everything has been fixed and I will be happy to buy my next vehicle from Diana! Thank you so much for being so attentive!
“ Just got an awesome deal on a pre owned car, definitely hitting up Hector in the future when I need another vehicle “
I was visiting Maxwell Ford for a vehicle, and was greatly taken care of by Diana. She’s an amazing person, she’s very professional, respectful, and polite. I highly recommend visiting Maxwell Ford dealership, as well as I highly recommend Diana Alejo for any customers looking to buy a vehicle.
OK FIRST OF ALL, I JUST WANT TO SAY THAT MAXWELL FORD IS SOOOO BLESSED AND LUCKY TO DIANA AS A PART OF THEIR WONDERFUL TEAM!! I LIVE IN SAN ANTONIO AND DID NOT MIND DRIVING THROUGH THAT HORRIBLE TRAFFIC TO GO PURCHASE MY TRUCK FROM THIS DEALERSHIP. DIANA DID ALL THE LEG WORK TO GET ME TO COME IN AND TOOK CARE OF EVERY SINGLE DETAIL.. NEVER HAVE I EVER MET A SALES PERSON THAT LITTERALLY WENT OUT OF HER WAY TO TAKE CARE OF A CUSTOMER THE WAY SHE DID.. IF YOU ARE LOOKING FOR A VEHICLE AND ...
Really enjoyed working with Eddie Sifuentes. As I hate the car buying process, he made it super fast!
May 20, 2023 I had excellent attention and service from David Olvera in the purchase of my F150, really happy with the attention, I recommend it for people who want to buy a vehicle
Hector helped me find the perfect Escape. Definitely coming back for my sons future truck
I finally let go of my old beat up truck and Hector Sosa hooked me up with a great deal on a pre owned 2020 F150 XLT. Couldn’t be happier
I had a great experience buying my first car at Maxwell Ford. I bought a previously used green Mazda 2 and I am in love with it. The car was sold to me by Hector, who was incredibly patient, helpful, and kind throughout the entire experience. He was very sure to help me weigh all of of my options and always helped me find any additional information that I needed on the car. The process of buying the car was quite efficient and I couldn’t have been happier with my decision. Thanks, Hector!
The service I received from Hector in the sales department allowed me to move through the process efficiently and he was very helpful and responsive.
Hector made the sales process easy and stress free. I recommend Maxwell Ford to anyone needing an awesome truck!
Great service overall especially my salesman Hector sosa
Service team went above and beyond to help me get back on the road. Went in for an advance recall notice, my breaks hose went out, John and Alex both went beyond what was necessary to provide me with excellent service while still assisting other customers. These guys are the best!!!
Great service! Jerry Ward is a fantastic BMW representative; he was able to keep me updated in a timely manner throughout my entire repair process.
Serhiy was my salesperson and he was very prompt and responsive throughout the sales process. The sales process didn't take long and I got the vehicle I wanted. I recommend Serhiy & Maxwell Ford to anyone looking for a vehicle.
David O is the BEST! He helped walk me through the whole buying process and got me into my brand new Ford Raptor!!! When you're looking for a new or used car or truck, Ask for David O he's the best there is and will help you all the way!!!
John Sullivan is so knowledgeable and works extra hard to understand the clients needs. I will definitely keep coming back as he and his team are great to work with!
I needed to get my state inspection done. Customer service was great. I was in and out in about 30.minutes.
Very easy to book same day service. It was for more than an average maintenance. Got front brakes, upper radiator hoses, differential fluid exchange and an oil change. John Evans was my point of contact and I’ll call him back every time I need something done.
Helpful Ford reps and quick service!
Super fast oil change on my Gen 1. I was shocked at how quick things went. The lot had some drool worthy vehicles as well. Maybe one day I can convince myself to spend $145k in a truck. 🙂
Stellar service by Jackie and Orlando! If you are going in for service, make sure you see Jackie. She always makes sure my truck is taken care of properly. She's just straight ACES!
John Sullivan (Service Mgr.) and Zach, the service advisor were amazing today! Made my stressful day into a better day! 🤗 Thank you for diagnosing my vehicle, repairing, & getting me back on the road. God bless 🙌 you both!! Rachel A.
I was treated professionally and on time. They finished ahead of time and everything we discussed was completed. Andrew Somerville was my service tech who was prompt and gave me good advice and ideas regarding my 3 year old Ford Edge SUV that only had 19,500 miles on it. Our Edge wasn’t ever in the shop for any repairs and was a very dependable SUV. My wife Lynda loved it. Andrew told me that we still had 2 more years of power train warranty, that I didn’t know about. We liked the Edge so well that we decided to purchase the ...
Service representative (Andrew) was very cordial and kept me advised of progress on my vehicle. Dealership has a first class customer waiting area with free WiFi. Service was performed within the time frame estimated when I arrived. Would highly recommend Maxwell Ford for service needs.
I only want to work with Jackie fron now on. She is friendly, patient, and courteous. She kept me informed throughout the entire process. Overall, I had a great experience at Maxwell Ford because of her.
Great car, great price and honest people. Could not have asked for a better experience at a dealership.
Eddie Sifuentes was my sales rep. Made process super easy and was knowledgeable on the vehicle tech and setup.
Robert from service is very thorough. Thanks for a seamless service experience!
Fast and great price!
Eddy was super easy to deal with; quick at responding and even delivered my vehicle to me!
Eddie Sifuentes was helpful, resourceful and professional throughout the entire process. I strongly Recommend him, and the rest of the ford Maxwell team for your vehicle needs.
Bought a mini van for my wife.
Awesome
Working with David Olvera was an awsome experience! He was very profesional and made the process easy. Recomending him to my friends and family
My friend and I came to look at a car for her. Troy was super helpful and made the buying process super easy and fast. Troy was super informative on the car and was very honest!
Fast and friendly. Had everything ready to go just like they said they would. Salesman Hunter and Jose were awesome.
Hector Sosa is the man! He was very responsive and easy to work with!! would definitely recommend.